Ruvalcaba Gómez, Edgar Alejandro. 2022. “Criado, Ignacio. 2016. New Trends in Public Management. Open Innovation, Intelligent Governance and Social Technologies in Collaborative Public Administrations. Madrid: Instituto Nacional De Administración Pública”. Noesis. Journal of Social Sciences and Humanities 28 (56):48-52. https://doi.org/10.20983/noesis.2019.2.5.